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Like a second bedroom, all the stuff you don’t
want displayed front of house.

Quality & WHS Certifications:

We are committed to a policy of quality and continuous improvement in all facets of our business. Our customers demand quality in regards to both the retail marketing services that we offer and also the products that we design and manufacture.

Quality Objectives

Fundamental to our success is the ability to listen and respond to our customers’ needs in a timely and cost effective manner.

The continuous investment and attention to innovation and technologies has provided ACTIVE with the competitive edge. Development of propriety systems such as O.T.I.S (Online Total Inventory System) and On-Line Art Approval Systems has created a platform of real-time interactive with our clients, never possible with the previous paper-based systems.

• (As measured through our ‘Continuous Improvement Report’ system)
• One time delivery to 95% of agreed due date
• No more than 1 complaint files through the CIR process per client per annum for each Active toop 10 client (Top 10 clients as measured by spend value over previous financial year) as measured by our External Quality Auditors (SAI Global))
• To maintain quality certification measured against ISO9001 – as measured by media, customer and supplier opinion.
• To be recognised as the leader in our niche industry, for innovation through design, design production methods, technology, speed to market & environmental sustainability.

ISO 9001 Quality Accreditation

Active holds quality accreditations for all of our business systems to the exacting ISO 9001 standard which is a customer-focused international standard for business excellence. The quality assurance system assists us maintain and improve all aspects of our POS display business including:
• Design
• Development
• Production
• Installation services
• Warehousing
• Distribution
This international standard is primarily customer-focused and is based on a philosophy of continuous improvement in all of our business activities. We have in place formal system to ensure that only products of a high quality are designed and manufactured. These system are regulary audited both internally and externally through regulatory bodies to analyse and confirm that standards are upheld and are achieving their stated objectives. The certification process is rigorous – demanding a high level of sophistication in systems, problems solving techniues and in operations.

Variations from documented procedures and outcomes are investigated, rectified and then procedural changes are put in place to prevent their recurrence. Regular systems audits, both internally and external, are conducted to confirm adherence to stated procedures, investigating of variations and the ongoing continuous improvement of the bnusiness and its systems. Each process is documented and certified, thereby benefiting the reluability, quality, and efficiency of the service we offer our clients.

Work Health and Safety

WHS is of paramount importance to Active. We have a moral and legal obligation to ensure that we mitigate any workplace risks that may impact the health, safelty or welfare of people in our workplace.

Please download our signed WHSE policy to understand our goals of achieving WHS ISO accreditation by 2019

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